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EGIA Contractor University

Learning, Leading & Leaving a Legacy

Tuesday, January 16th, 2018 - 10:00am - 10:45am Pacific (1:00pm-1:45pm Eastern)

Just what are the causes of leadership and management success? Mark Matteson started as a technician in 1976. He has worked with some of the biggest and best con-tractors on three continents and 47 states. Using stories from his most successful cli-ents, self-effacing humor, high levels of interaction, critical success factors of peak per-forming service management professionals, Mark will give you the tools you need to raise your own bar and maximize your profits and potential with your organization.

What Will You Takeaway?

  • Tools for Change (How to Go From Here to There in Less Time)
  • How to Deal with An Angry Customer (and NOT give away the farm!)
  • The Art of Delegation (getting more done WITH others!)
  • How to Change Others Behavior (by Able Example)
  • Pygmalion Principle (“Treat me as I am, I remain. Treat me as I can be, I become!”)
  • The 10-Commandments of Great Managers
  • Doing First Things First, One Thing at a Time, Finish What You Start
  • People Skills 101
  • Vision, Values, Goals and Behavior
  • On Learning, Leading and Leaving a Legacy

Who Should Attend?

CEO’s, Presidents, Owners, and Service Managers.

Mark Matteson

Mark Matteson

Bestselling Author of Freedom from Fear and A Simple Choice


Mark Matteson is an international speaker and best-selling author of 15 books. He has been called "The Oracle of Optimism", "A Superlative Street Scholar", "An Intense Idea-Reporter". Mark travels 250 days a year around the globe delivering 75 "Edu-Training" Keynotes, Seminars, Panel Discussions and Workshops a year. Mark is a gifted storyteller, using self-effacing humor, high levels of interaction and powerful and proven business principles to inspire audiences to the highest levels of productivity and profit. Mark leaves audiences wanting more…he began his career in HVAC in 1976.

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